"Office personnel explained exactly how and when the work would be done. Appointment was set up immediately on first call. When technician was going to be late for appointment office personnel called to let me know that technician would be late and by approximately how much(due to previous job taking longer then required). Technician also called to say he would be late. He gave us new arrival time which he met. This is something I really appreciated. Technician explained thoroughly what he was going to do. After work was completed he took me up the ladder to explain and show me what had been done."
January 1, 2014